When you purchase a printed t-shirt or gift item from Sunflowers & Blue Jeans there may be some processing time required before your order is shipped.
Ready to Ship items
Did you order a item that is listed as ‘ready to ship’?
These items are already made and will be shipped within 1-2 business days. Your order will be packaged and you’ll receive a tracking number via email.
If your order includes a ready to ship item, and a printed to order item, your order will be posted only when all items are made.
Printed Tees – Made to Order
Most items are made to order to suit your specific size, colour, or design requirements. As a small business I’m unable to hold stock of all sizes and colours at all times. For this reason, there may be up to 2-3 weeks before your order can be shipped.
You’ll be kept up to date on any delays, and a tracking number will be issued via email when your order has been posted.
Your order will generally arrive within 5-7 business days, but can take up to 2 weeks. Regional addresses may take longer.
Allow extra shipping time during peak times such as leading up to holidays.
Australia Post Tracking
Your order is sent with Australia Post as a regular parcel. A tracking number will be provided to you via email that allows you to track the progress of your order.
Please note that I do not send parcels without a tracking number.
Unfortunately, sometimes a parcel may be lost or stolen before it gets to you. This is part of the risk in shipping.
If you believe your parcel has been lost in transit, I recommend checking the Australia Post website with your tracking number. It could just be taking longer than usual for your parcel to arrive.
If you believe your order has been lost, lodge a complaint with Australia Post.